Balanced Scorecard For Dummies is a practical, easy-to-understand guide for busy business leaders and does it without the high price tag of most professional level Balanced Scorecard guides. Much less technology driven then other analysis approaches, it analyzes an organization's overall performance in four regards: financial analysis, customer service, productivity and internal analysis, and employee growth and satisfaction. It breaks down the basics of Balanced Scorecard in simple language with practical, Dummies-style guidance on getting it done. · Goals, Scores, and the Balanced Scorecard · Building and Balancing Scorecard Strategies · Planning For the Balanced Scorecard· Putting Your Balanced Scorecard into Action · Understanding Your Role with Customers· Creating a Customer Scorecard· Building the Customer Leg Dashboard · Understanding Your Role in Financial Measurement · Building the Financial Leg Scorecard· Building the Financial Leg Dashboard · Understanding Your Role in Internal Business Processes · Building the Internal Business Process Scorecard· Building Dashboards for Internal Business Processes · Understanding Your Role in Learning and Growth· Creating The Knowledge, Education, and Growth Dashboard · Ten Tips for Balanced Scorecard Success· Creating the Knowledge, Education, and Growth Scorecard · Ten Biggest Scorecard Mistakes to Avoid · Ten Tips for Overcoming Barriers